Refund policy

Refund Policy

At Glossy Drip & Kiss, we pride ourselves on offering high-quality products and exceptional service. To ensure fairness and transparency, we have outlined our refund and return policy below. Please review this policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products, we are unable to offer refunds, returns, or exchanges. All sales are considered final once the order has been placed.

Damaged or Defective Items

In the unlikely event that your product arrives damaged or defective, we are here to help! To resolve such issues, please follow the steps below:

1. Contact us at Glossydripandkiss@gmail.com within 48 hours of receiving your order.

2. Provide:

• Photos clearly showing the damaged or defective item(s).

• A screenshot of your order confirmation email for verification.

3. Once we receive and review your information, we will determine the best course of action, which may include a replacement or store credit at our discretion.

Please note: Claims made after the 48 hour window or without proper documentation may not be eligible for resolution.

Shipping Errors or Incorrect Items

If you receive the wrong item due to an error on our part, please contact us immediately. We will work to correct the mistake by reshipping the correct product to you at no additional cost.

Exclusions

Glossy Drip & Kiss reserves the right to refuse:

• Any refund, return, or reshipment requests outside of the conditions outlined above.

• Claims related to buyer error, such as ordering the wrong product or entering incorrect shipping information at checkout.

Additional Notes

• Refunds, if approved in rare cases, will only be issued in the original payment method used during checkout.

• Shipping fees are non-refundable.

Need Help?

We understand that every situation is unique. 

You can always contact us for any return question at Glossydripandkiss@gmail.com.

If you have questions or concerns regarding your order, please don’t hesitate to contact us at Glossydripandkiss@gmail.com, and we will do our best to assist you.

NOTE: ALL SALES ARE FINAL!!!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.