FAQ

Frequently Asked Questions

Can I Cancel My Order?

Unfortunately, we cannot cancel an order once it has been placed. Please ensure all details are correct before completing your purchase.

I Entered the Wrong Address—What Should I Do?

Please double-check your shipping address before placing your order. Glossy Drip & Kiss is not responsible for orders shipped to an incorrect address provided by the customer.

Can I Track My Order?

Yes! Once your order has been fulfilled, you will receive an email with your tracking information. You can use this information to track your order directly on the UPS website.

Do You Offer Refunds, Returns, or Exchanges?

All sales are final. We are unable to offer refunds, returns, or exchanges at this time.

If your product arrives damaged, please contact us within 48 hours of delivery at Glossydripandkiss@gmail.com to resolve the issue. Be sure to include:

• Photos of the damaged product(s)

• A screenshot of your order confirmation email

Please note that Glossy Drip & Kiss reserves the right to decline returns, reshipments, or refunds that do not meet these criteria.

1. Shipping Questions:

• How Long Does It Take to Ship My Order?

Orders are processed within 1 week (Monday–Friday) and typically delivered in 3–7 business days for domestic orders. International shipping times vary but are typically 4–7 business days after fulfillment.

• Can I Track My Order?

Yes! Once your order has been shipped, you will receive an email with tracking information to monitor your delivery.

2. Refund & Return Questions:

• Can I Return My Purchase?

Unfortunately, all sales are final. However, if your product arrives damaged or defective, please contact us within 48 hours of receipt with photos and your order confirmation to resolve the issue.

3. Privacy Questions:

• What Information Does Glossy Drip & Kiss Collect?

We collect information to fulfill your orders, such as your name, address, payment details, and email, as well as device information like your IP address and browsing activity to improve our website.

• How Is My Personal Information Used?

Your information is used to process orders, improve website functionality, and communicate with you.

Including snippets like these ensures customers get a quick answer but also encourages them to visit the full policy pages for more details. Would you like me to help format or organize your FAQ with these additions?